SMTP Host not connecting to Exchange Online Servers
paul | Wednesday, 25 April 2018 | Office365 | SMTP

SMTP Host not connecting to Exchange Online servers.

When testing the connection the responses to the SMTP commands is blanked out with stars.

This was due to a Cisco firewall mailguard feature. Instructions to disabling the mailguard feature are in the webpage below.

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Windows 10 Send To Email not opening Outlook
paul | Friday, 16 February 2018 | Microsoft | Outlook

On Windows 10 the file explorer Sent To Email menu item, or an Access send to macro, not opening a new email in Outlook. When checking the Program Default all the options are assigned to Outlook but it still does not work.

  1. Open a Command Prompt.
  2. Type command "control /name Microsoft.DefaultPrograms /page pageDefaultProgram" and press enter.
  3. Select Outlook 2016.
  4. Select “Choose Defaults for this program”.
  5. Tick MAPI Send email command.

It should then work.

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Microsoft Surface Dock fail
paul | Tuesday, 06 February 2018 | Microsoft | dock

I have tried connecting 2 x 4k monitors to a Surface Dock via it's two mini displayport ports but it does not work. It does work when connecting one of the monitors using a HDMI cable but displays at a lower resolution.

A workaround to get both of them working is to connect one of the monitors to the Surface Dock and the other monitor directly to the Surface Pro using it's mini displayport port.

Considering the Surface Dock is marketed suggesting you can connect 2 4k monitors this a failure from Microsoft!

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Removing application using command line
paul | Monday, 22 January 2018 | Microsoft | Windows

Sometimes it is useful to remove an installed application from the command line (for example using a remote shell).

1. Get a list of applications install by running the command below:

WMIC product get name
2. Use the following command to uninstall a specific application filling in the name:
WMIC product where name="ProductName" call uninstall
Then run the first command to confirm it has been uninstalled.
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Accessing Office 365 Shared Calendar on Mobile device
paul | Tuesday, 09 January 2018 | Microsoft | Office 365
The is not currently support for adding Shared Mailbox calendars to Outlook Mobile but it is possible to view them using OWA on the device.
  1. Logging into OWA (at
  2. In the left-hand navigation bar under "Folders", click "More" to expose the full folder list.
  3. Below the Favorites list, there should be a line with your mailbox name. Right-click on your name and select "Add shared folder…"
  4. In the “Add shared folder” dialog, search the directory for the desired mailbox and click “Add”.
  5. Use the the "waffle" app launcher icon at bottom to select "Calendar"
  6. In the top navigation bar, right-click "Add Calendar" and then select "From Directory".
  7. Enter the mailbox and it should be located in the GAL then click “Open”.
Easier to add the shared mailbox calendar to OWA using a desktop browser and then access OWA on the mobile device.


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