Movember again!
paul | Friday, 14 November 2014 | Charity | Movember


Tis the season for growing a Moustache to hightlight Male health issues.

A really good cause so please give generously. My Mo is coming along nicely. Thank you.

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SnapDrive install error: Error 1920. Service SnapDrive (SWSvc) failed to start
paul | Wednesday, 15 October 2014 | NetApp | SnapDrive

Recently I had to upgrade some SnapDrive installs, from 6 to 7, after a NetApp ONTAP upgrade to 8.2.1. The setup process failed with the error below:

“Product: SnapDrive - Error 1920. Service SnapDrive (SWSvc) failed to start. Verify that you have sufficient privileges to start system services and check your Event Log for more information.”

Apparently the setup program needs Internet access to access a GoDaddy CRL server. Allowing the server Internet access by specifying a valid Internet Explorer proxy setting fixed the issue and allowed the install to complete.

Thanks to Barry Mercer for his blog post which provided the workaround:

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VMware: Disk Provisioning size greyed out
paul | Wednesday, 17 September 2014 | VMWare | Snapshot

If when editing a VM's settings and the "Provisioned Size" on the Virtual Disk's setting are greyed out and do not allow changing.

This could be due to a snapshot on the VM. Deleting any snapshots rolls any snapshot changes into the main files and then the setting is no longer greyed out.

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Setup O2 email to SMS alerts
paul | Monday, 15 September 2014 | O2 | SMS
To enable the ability to send an email to yourself and have it received as a SMS message you will first need to follow the steps below to register with O2's Mmail service.
  1. From O2 phone send SMS to 212 with text 'ON'.
  2. You will be sent a confirmation SMS with the email address (
Now any email sent to the address will be received as a SMS message. Great for generating email alerts to SMS.
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If the Database service will not start then the Symantec Endpoint Protection Manager service will not work properly. The database files need to be repaired before the Database service will start. The following procedure should repair any damage.
  1. In the Command Prompt type: "CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\" and press Enter this will change directories to the folder containing dbsrv12.exe.
  2. To force the recreation of sem5.log. Type: "dbsrv12.exe -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter
  3. Click Start, click on Run and Type "services.msc" then click OK and start the "Symantec Embedded Database" Service
  4. Start the Symantec Endpoint Protection Manager service
Once the service is started then a database backup can be restored if required.
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