Recently I had to upgrade some SnapDrive installs, from 6 to 7, after a NetApp ONTAP upgrade to 8.2.1. The setup process failed with the error below:
“Product: SnapDrive - Error 1920. Service SnapDrive (SWSvc) failed to start. Verify that you have sufficient privileges to start system services and check your Event Log for more information.”
Apparently the setup program needs Internet access to access a GoDaddy CRL server. Allowing the server Internet access by specifying a valid Internet Explorer proxy setting fixed the issue and allowed the install to complete.
Thanks to Barry Mercer for his blog post which provided the workaround: http://www.barrymercer.co.uk/wordpress/2014/08/19/snapdrive-service-wont-start/