Sorry to see Microsoft closing their retail stores but I only really found it useful for trying Surface hardware before purchasing. Hopefully will be able to continue doing trying hardware at John Lewis or another retailer.

This is the London Microsoft Store which I visited last year on a rainy day. Fortunately it is one of the four stores which will remain open, as experience centers, according to the Microsoft announcement: https://news.microsoft.com/2020/06/26/microsoft-store-announces-new-approach-to-retail/