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Mobicontrol Android Enterprise enrolment issue
Mobicontrol (mobicontrol) Friday, 20 November 2020 by paul

The enrolment problem is a known issue with the current version of Android Mobicontrol Agent (v14.4.1) in the play store (released 12th November). They will produce a new agent but will probably take weeks before updated in play store.

Workaround until then is to install older agent to enrol the devices using following steps.

  1. On first screen where it says “Let’s Go” tap anywhere on the screen multiple times until the camera comes up.
  2. Snap the attached QR code (it contains instructions to install old agent).Qr code

Description automatically generated
  3. Continue install as normal.

When they update the agent in the play store revert to the usual setup process.


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