Cannot access Azure Files Share
Azure (File Share) Tuesday, 11 April 2023 by paul


When trying to access an Azure File Share configured with Azure AD Kerberos authentication the user is unable to access the share when they have already been granted a valid access role.


After looking at the issue with Azure support it was found that the user was logging into the machine using their SamAccountName and not being issued with a cloud Kerberos TGT. When the user logged into Windows using their UPN, which matched their Azure AD account username, then they were granted a Kerberos ticket and could access the share fine.

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