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Lotus Notes Client not starting - Loading... Please wait loop
Published: Friday, 22 June 2012 | Categories: Lotus Notes | Keywords: Error | Status: Posted | Created: Friday, 22 June 2012 | Author: paul

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The Lotus Notes client displays the splash screen and accepts the username/password and then does not complete loading. Progress bar keeps looping around with the message "Loading.. Please wait" displayed. This is probably due to a plugin issue. It can be fixed by following the steps below:
 
  1. Run command prompt
  2. Change directory to Lotus Notes client program folder (C:\Program File\IBM\Lotus\Notes by default)
  3. Enter "notes.exe -RPARAMS -resetconfig -clean"
  4. Lotus Notes client should now start properly
 
This should clean the workspace, plugins and then clear out the cache.
 
Please note that the command should only be run once or it will slow the Notes client start if run every time.
 
 
Thanks to Simon O'Doherty for pointing this out on a blog and Google for finding it.
 
Edit: When this has not helped I have also had luck with renaming the Workspace folder under the Data folder then restarting the client. Or installing latest Fix Pack!

 


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101. Chris | Thursday, 13 December 2012
Thank you, have been trying all sorts of things, this worked a treat.
105. Sajia | Tuesday, 18 December 2012
Thanks, it works..
106. David | Sunday, 23 December 2012
Thank you! You fixed my problem!
107. Arthur | Thursday, 27 December 2012
Sadly it hasn't worked for me. I have also tried renaming the Workspace dir to old - it does create a new Workspace dir on its attempted started up - but it remains empty of files.
114. Adam | Friday, 18 January 2013
it works for 8.5.3 thanks
121. Amaury | Tuesday, 05 February 2013
Thank you. I needed a reboot after this to get Lotus work.
133. Helge Tunsberg | Friday, 01 March 2013
Thanks a lot!
140. RAVI | Saturday, 30 March 2013
Your great man, you made my day, was struggling with this a long time, now its working fine
143. Clover | Wednesday, 03 April 2013
It works like a charm.. my user is all set to access the mailbox. Thanks.
145. Francis | Wednesday, 03 April 2013
It worked fine for one of my Notes users. Tnak you !
146. Jeff | Friday, 05 April 2013
Wow! Worked like a charm on 8.5.3 :) Thanks!!!
147. THANKS | Wednesday, 15 May 2013
THANKS WORKED LIKE TWO CHARMS
148. shibin | Friday, 24 May 2013
Cant find the resolution.
151. praveen | Saturday, 25 May 2013
Same issue. Please send me the resolution.
161. Gaurav | Monday, 03 June 2013
What a clear solution.Thank you very much.This solved the problem in very first go.Thanks again....
162. Ryan West | Friday, 14 June 2013
This (Renaming workspace folder) worked for gaining access to notes but i also have Designer installed. When I try to open a database from notes client in designer I get an error message indicating that it cannot open it from Notes basic. So in other words now that I've renamed that folder it thinks it's the basic version of notes.
167. sj | Tuesday, 30 July 2013
renaming the workspace folder worked. thanks a lot! :)
168. Mahendran | Thursday, 01 August 2013
Yes, it's working. Thank you..
170. Ian | Wednesday, 07 August 2013
Saved my night! Thanks!!
174. Dheepak | Wednesday, 21 August 2013
Great Thanks.. It worked...!
177. Mayank | Sunday, 29 September 2013
Hi when i try reach that location C:\Program Files\IBM\Lotus\Notes ..there is a only a license name folder ...so i am unable to run that command ...my lotus version . IBM Lotus Notes 8.5 Release 8.5.2 Revision 20100811.1131 (Release 8.5.2) Standard Configuration can u help me how can solve that problem thanks
178. Paul | Friday, 04 October 2013
Look in your Notes.ini file to see where the Data folder is located.
180. Dania Soedibyo | Friday, 04 October 2013
Mucho thanks! It works like magic!
182. plumtart | Monday, 21 October 2013
thank you paul
183. Ayyappan | Monday, 21 October 2013
Great! it works
186. Hasan habib | Monday, 04 November 2013
I did it but still no luck.
195. Yusuf | Tuesday, 17 December 2013
Thank You ! This solution is working on Notes 8.5.2
196. Randy P | Tuesday, 24 December 2013
Worked like a charm for a couple different freezing issues.
204. John S. | Saturday, 08 February 2014
Nice !! worked perfect. Thank You
205. Frank Lin | Friday, 14 February 2014
What a lifesaver - thank you!!!!
217. Mark Hamblett | Sunday, 02 March 2014
Most excellent