Lotus Notes Client not starting - Loading... Please wait loop
Published: Friday, 22 June 2012 | Categories: Lotus Notes | Keywords: Error | Status: Posted | Created: Friday, 22 June 2012 | Author: paul

The Lotus Notes client displays the splash screen and accepts the username/password and then does not complete loading. Progress bar keeps looping around with the message "Loading.. Please wait" displayed. This is probably due to a plugin issue. It can be fixed by following the steps below:
  1. Run command prompt
  2. Change directory to Lotus Notes client program folder (C:\Program File\IBM\Lotus\Notes by default)
  3. Enter "notes.exe -RPARAMS -resetconfig -clean"
  4. Lotus Notes client should now start properly
This should clean the workspace, plugins and then clear out the cache.
Please note that the command should only be run once or it will slow the Notes client start if run every time.
Thanks to Simon O'Doherty for pointing this out on a blog and Google for finding it.
Edit: When this has not helped I have also had luck with renaming the Workspace folder under the Data folder then restarting the client. Or installing latest Fix Pack!


Add Comment
101. Chris | Thursday, 13 December 2012
Thank you, have been trying all sorts of things, this worked a treat.
105. Sajia | Tuesday, 18 December 2012
Thanks, it works..
106. David | Sunday, 23 December 2012
Thank you! You fixed my problem!
107. Arthur | Thursday, 27 December 2012
Sadly it hasn't worked for me. I have also tried renaming the Workspace dir to old - it does create a new Workspace dir on its attempted started up - but it remains empty of files.
114. Adam | Friday, 18 January 2013
it works for 8.5.3 thanks
121. Amaury | Tuesday, 05 February 2013
Thank you. I needed a reboot after this to get Lotus work.
133. Helge Tunsberg | Friday, 01 March 2013
Thanks a lot!
140. RAVI | Saturday, 30 March 2013
Your great man, you made my day, was struggling with this a long time, now its working fine
143. Clover | Wednesday, 03 April 2013
It works like a charm.. my user is all set to access the mailbox. Thanks.
145. Francis | Wednesday, 03 April 2013
It worked fine for one of my Notes users. Tnak you !
146. Jeff | Friday, 05 April 2013
Wow! Worked like a charm on 8.5.3 :) Thanks!!!
147. THANKS | Wednesday, 15 May 2013
148. shibin | Friday, 24 May 2013
Cant find the resolution.
151. praveen | Saturday, 25 May 2013
Same issue. Please send me the resolution.
161. Gaurav | Monday, 03 June 2013
What a clear solution.Thank you very much.This solved the problem in very first go.Thanks again....
162. Ryan West | Friday, 14 June 2013
This (Renaming workspace folder) worked for gaining access to notes but i also have Designer installed. When I try to open a database from notes client in designer I get an error message indicating that it cannot open it from Notes basic. So in other words now that I've renamed that folder it thinks it's the basic version of notes.
167. sj | Tuesday, 30 July 2013
renaming the workspace folder worked. thanks a lot! :)
168. Mahendran | Thursday, 01 August 2013
Yes, it's working. Thank you..
170. Ian | Wednesday, 07 August 2013
Saved my night! Thanks!!
174. Dheepak | Wednesday, 21 August 2013
Great Thanks.. It worked...!
177. Mayank | Sunday, 29 September 2013
Hi when i try reach that location C:\Program Files\IBM\Lotus\Notes ..there is a only a license name folder ...so i am unable to run that command ...my lotus version . IBM Lotus Notes 8.5 Release 8.5.2 Revision 20100811.1131 (Release 8.5.2) Standard Configuration can u help me how can solve that problem thanks
178. Paul | Friday, 04 October 2013
Look in your Notes.ini file to see where the Data folder is located.
180. Dania Soedibyo | Friday, 04 October 2013
Mucho thanks! It works like magic!
182. plumtart | Monday, 21 October 2013
thank you paul
183. Ayyappan | Monday, 21 October 2013
Great! it works
186. Hasan habib | Monday, 04 November 2013
I did it but still no luck.
195. Yusuf | Tuesday, 17 December 2013
Thank You ! This solution is working on Notes 8.5.2
196. Randy P | Tuesday, 24 December 2013
Worked like a charm for a couple different freezing issues.
204. John S. | Saturday, 08 February 2014
Nice !! worked perfect. Thank You
205. Frank Lin | Friday, 14 February 2014
What a lifesaver - thank you!!!!
217. Mark Hamblett | Sunday, 02 March 2014
Most excellent
257. naveen | Monday, 18 August 2014
When i start the lotus notes 8.5.3 it start after it stop what is the problem if u have any solution so reply me
261. Manish | Monday, 06 October 2014
It has really worked! Thanks a lot :)
277. Wasim | Wednesday, 07 January 2015
Thanks a heep... I was about to uninstall the notes and re install again. But Thanks to your command it works fine now.
297. usman | Thursday, 29 January 2015
it works
302. Andre | Thursday, 05 February 2015
Your suggestion worked! Thank you.
305. Teboho | Wednesday, 11 February 2015
Thanks a lot, worked...
306. Vincent | Friday, 13 February 2015
It worked nice for me as well ! Thanks a lot !
350. David | Wednesday, 05 August 2015
Thank you Paul, it worked fine for me, after applying the solution, I had to reconfigure Sametime, but for the rest of Notes, it's ok
353. KHaN | Thursday, 06 August 2015
Didnt work for me. Any specific instructions for windows 8 ?
354. Paul | Thursday, 06 August 2015
Should be the same for windows 8.
357. Jeanne | Saturday, 15 August 2015
Thank you so much - it helped my windows server recover my notes mail!
359. kelmendi | Tuesday, 25 August 2015
I searched more then 3 hours, try every shit i found, but just your works! thanks a lot!! so easy and fast !
372. Amit | Tuesday, 27 October 2015
Fantestic solution....
374. Guillermo Hayashi | Wednesday, 18 November 2015
Paul, I've been dealing with this issue for long hours, tried everything I though it made sense without results, your process worked like a charm, I am very thankful, you brought a huge smile and a great way to start my day. Lotus Notes magically came up! Thanks again.
375. Guillermo Hayashi | Wednesday, 18 November 2015
Paul, I've been dealing with this issue for long hours, tried everything I though it made sense without results, your process worked like a charm, I am very thankful, you brought a huge smile and a great way to start my day. Lotus Notes magically came up! Thanks again.
377. Santh | Saturday, 21 November 2015
Man you are great !!! You have saved my time ...Thank you very very much
384. Mikalai Zaikin | Tuesday, 22 December 2015
Man, you just saved my ass !!! Highly appreciate !
387. Dan | Friday, 08 January 2016
Exactly what I needed. This happened a couple years ago to me as well. I can't believe that Lotus still hasn't fixed this. Thanks for the post!
390. Kapil | Thursday, 14 January 2016
Thanks, this solution worked ...
396. daniel | Tuesday, 15 March 2016
yes...it´s Work!...2016, march
399. Alok | Wednesday, 13 April 2016
Thank you so much for this wonderful tip! I was tearing my head out trying to get to some critical emails and our corporate tech support would have taken a week to get to me. You are the BEST!
403. Enni | Tuesday, 10 May 2016
you saved my life! works great!
410. marek | Wednesday, 15 June 2016
great!still works!many thanks!
413. Rahul ikhar | Tuesday, 19 July 2016
Dear All Go to C drive/program files/IBM/lotus In lotus folder u will see the Folder named as Framework. Rename it as a Framework OLD. It will definitely work.
414. Rajagopal | Tuesday, 19 July 2016
Thank You. Works perfect.
415. Maheena | Wednesday, 27 July 2016
Thank you for help, above command work for 99% I got same error looping through 'Loading...Please wait', done everything but not able resolve. Last "C:\Program Files\IBM\Lotus" folder renamed and copied through another working desktop, problem resolved.
417. Peter | Monday, 15 August 2016
Our network is under a new tech admin, and I didn't want to bother him. Your method worked like a charm. Thank you very much!