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Cannot open file attachment in Outlook Mobile for Android
Published: Monday, 11 June 2018 | Categories: Office 365 | Keywords: AIP | Status: Posted | Created: Monday, 11 June 2018 | Author: paul

When trying to view certain file attachments (specifically jpg images) on Android Outlook Mobile it displays the error message below:

 

No Available Apps

There are no apps on this device that your organization allows to open this attachment

 

This is due to a MAM policy being configured in Azure AD. Installing the AIP app below allowed the attachment to be opened.

 

Azure Information Protection: https://play.google.com/store/apps/details?id=com.microsoft.ipviewer&hl=en&rdid=com.microsoft.ipviewer

If hyperlinks open with the "No Available Apps" error then installing the Managed Browser and adding that to the policy should work.


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